HIPAA & Confidentiality
Your privacy is a top priority. As a licensed mental health professional, I strictly adhere to HIPAA (Health Insurance Portability and Accountability Act) guidelines, which protect your personal health information. Everything shared in therapy is kept confidential, with very few legal exceptions—such as concerns about immediate harm to yourself or others, or instances of abuse involving minors, elders, or vulnerable adults. You can feel safe knowing that your sessions are a private space for healing, growth, and honest conversation.

Crisis or Emergency Support
Please note that this practice does not provide 24/7 crisis intervention. If you are experiencing a psychological emergency or feel unsafe, call 911 or go to the nearest emergency room. You can also contact the Suicide & Crisis Lifeline by dialing 988, which is available 24/7 for immediate support. For ongoing mental health care, we’re here to help—but in an emergency, your safety comes first.

Cancellation Policy
To respect everyone’s time and allow for scheduling flexibility, we require a minimum of 24 hours’ notice for all cancellations or rescheduled appointments. Cancellations made with less than 24 hours’ notice—or missed sessions without prior communication—will incur a $75 fee (subject to change). We understand that life can be unpredictable, but providing advance notice allows us to offer that time to someone else in need. Thank you for your understanding and cooperation in maintaining a smooth and respectful scheduling process.

Out-of-Network
If we are not in-network with your insurance provider, you may still be able to receive partial reimbursement through out-of-network benefits. Upon request, we provide a “superbill”—a detailed receipt of services—that you can submit directly to your insurance company. We recommend checking with your provider to understand your specific out-of-network coverage and reimbursement process.

Terms and Conditions Are Subject to Change
All services, fees, scheduling, and therapeutic approaches are subject to change without prior notice. While every effort is made to provide accurate and up-to-date information, we reserve the right to make adjustments as needed based on clinical judgment, availability, or evolving practice standards. Participation in therapy and/or hypnotherapy does not guarantee specific results, and individual outcomes may vary. Please contact us directly for the most current details regarding services and policies.

For More Information

Please contact us at 702-751-9448 or whitney@whitneywellnesscenter.com